Opening hours & service information during the 2025–2026 holiday season - Axell Group EN
Axell Group, Axell Logistics, Axell Financial Services

Opening hours & service information during the 2025–2026 holiday season

The holiday season is approaching, which means a period of increased activity in the logistics sector. To ensure we continue providing you with the best possible service during these weeks, you will find our operational schedule for Axell locations in the Netherlands and Poland in the overview below.

Thanks to these temporary adjustments, we can align the availability of our transport, warehousing and customer services even more effectively with your needs.

Holiday schedule overview 2025–2026

These opening hours and service limitations apply to our logistics hubs, warehouses and offices in:

Axell Logistics Netherlands

Diessen, Tilburg, Etten-Leur

Date Service availability Customer service opening hours
22 December 2025 Normal service 08:00 – 17:00
23 December 2025 Normal service 08:00 – 17:00
24 December 2025 Limited service* 08:00 – 15:00
25 December 2025 No service Closed
26 December 2025 No service Closed
27 December 2025 Normal service 08:00 – 17:00
28 December 2025 Normal service 08:00 – 17:00
29 December 2025 Normal service 08:00 – 17:00
30 December 2025 Normal service 08:00 – 17:00
31 December 2025 Limited service* 08:00 – 15:00
1 januari 2026 No service Closed
2 januari 2026 Normal service 08:00 – 17:00

* During “limited service”: Regular deliveries and pickups take place until 14:00. Please ensure your shipments are ready for our drivers by 14:00.

Axell Logistics Poland

Warschau, Teresin, Skierniewice, Łyszkowice, Rakoniewice, Gliwice, Nowy Tomyśl

Date Service availability Customer service opening hours
22 December 2025 Normal service 08:00 – 16:00
23 December 2025 Normal service 08:00 – 16:00
24 December 2025 No service Closed
25 December 2025 No service Closed
26 December 2025 No service Closed
27 December 2025 Normal service 08:00 – 16:00
28 December 2025 Normal service 08:00 – 16:00
29 December 2025 Normal service 08:00 – 16:00
30 December 2025 Normal service 08:00 – 16:00
31 December 2025 Limited service*
1 January 2026 No service Closed
2 January 2026 Limited service* 08:00 – 16:00

* During “limited service”:
– Regular deliveries and pickups take place until 15:30.
– Please ensure your shipments are ready for our drivers no later than 14:00.

Important shipping information

During the end-of-year period, we kindly ask that you have your shipments ready at least 1 hour before your usual pickup time. This helps us process peak volumes efficiently and deliver your goods on time.

Contact during the holiday season

Our customer service team is available during the hours listed above. For urgent matters, we recommend contacting your account manager or the relevant location by email or phone.

The Netherlands:

Customer Service Warehouse: cse.logistics@axell.nl
Customer Service Transport: support.logistics@axell.nl
Phone: Via the telephone number listed in your contract or SLA.

Poland:

Customer Service Skierniewice – Axell Logistics: dok.sk.logistics@axell.pl
Customer Service Teresin – Axell Logistics: dok.tr.logistics@axell.pl
Customer Service Rakoniewice – Axell Logistics: dok.ra.logistics@axell.pl
Customer Service Gliwice – Axell Logistics: dok.gl.logistics@axell.pl
Customer Service Łyszkowice – Axell Logistics: dok.lyszkowice@axell.pl
Domestic forwarding – Axell Logistics: dok.spedycja.krajowa@axell.pl

You can also find all our contact details on our website.

Does your location or contract include specific arrangements? Your Axell Logistics contact person will discuss these with you in due time.

We wish you a wonderful holiday season!

On behalf of all our teams in the Netherlands and Poland, we thank you for your trust over the past year. We look forward to working together again in 2026 to deliver strong and scalable supply chain solutions.

Watch our personal holiday video message for you here.

Would you like a future-ready supply chain, just like many of our customers?

Then get in touch with our logistics experts or discover how we can strengthen your supply chain. Stay up to date with Axell Logistics – follow us on LinkedIn and visit our website.

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